The Letting Process

We know that having an empty property is frustrating. We can help you maximise your rental income and secure reliable tenants...

Gain an accurate valuation

1. Gain an accurate valuation

The first step to letting your property is to arrange valuations that establish the right rental price for your property. We recommend getting valuations from at least three agents. Our expert team have extensive knowledge of the local property market and we would be delighted to provide a no-cost, no-obligation valuation of your property. Simply give us a call.

Instructing an agent

2. Instructing an agent

Once you have received the valuations, it is time to select an agent to market your property and act for you in the letting process. We don’t recommend choosing your agent solely on the valuation provided – you should consider who you have the most confidence in to complete the rental of your property, and also the tenancy terms they propose.

Market your property

3. Market your property

Your agent will prepare marketing materials to show prospective tenants what your property offers. This is where we excel. We pride ourselves on our attention to detail and making sure your home stands out from the crowd with eye-catching photos and precise marketing. We will carry out viewings for you and encourage offers from them.

Negotiate and accept an offer and terms

4. Negotiate and accept an offer and terms

When an offer is made, your agent should negotiate the best price and establish that the terms of the tenancy are acceptable to you. Key components are move in date, tenancy term, furnishing status and any additional tenant requests. We will ensure we keep you informed every step of the way and be the point of contact between the tenant and yourselves.

Tenant referencing and due diligence

5. Tenant referencing and due diligence

Once the terms of the tenancy have been agreed, the tenant will pay a non-refundable holding deposit to secure the property. A third party agency will then reference their ability to pay the rent, their right to rent eligibility, previous rental history or living arrangements and whether they have a detrimental credit history.

Select your service

6. Select your service

One vital decision you need to make is what service your agent is going to provide and whether you want to have the property fully managed or to take on some of the responsibility yourself. We can offer a fully managed service, which provides peace of mind that your property and your tenant’s needs are constantly cared for and when any issues arise, however complex, they will be dealt with quickly and efficiently. Many tenants insist on only renting managed properties as it also gives them peace of mind. See more information on our detailed property letting services here.

Peace of mind with legal compliance

7. Peace of mind with legal compliance

As a landlord, there are various legal requirements you have to meet before your tenant moves in. By law you need to arrange a gas safety certificate, an EPC and have smoke/carbon monoxide detectors fitted and tested on the day your tenant moves in. A portable appliance test and fixed wiring test for electrical items are suggested but not obligatory in law. If required, we can help you find qualified and reliable contractors to carry out these items.

Preparing your property for the tenancy

8. Preparing your property for the tenancy

If you are letting for the first time, it is advisable to arrange for a professional clean and to deal with any maintenance issues. This ensures the property is handed over in the condition that you would like it returned in – and puts the onus on the incoming tenant to do so. We also strongly advise that you arrange a professional inventory and schedule of condition (a report that sets out the condition of the property). If required, we have reliable contractors who can carry out these on your behalf.

Tenancy signing

9. Tenancy signing

Now that the property is prepared and the tenant referenced, it is time to sign the tenancy agreement. Your agent should provide a legally backed Assured Shorthold Tenancy (AST) agreement and arrange the signing of this with the incoming tenant. A security deposit representing one and a half month’s rent should be paid by the tenant and by law registered with a deposit protection scheme. The first rental payment should also be made. Tenants by law must also be provided with a ‘How to rent’ guide and all relevant certification.


10. Completion

The final step! Completion day is when your tenant moves into the property. Keys are released and the tenant is checked into the property by way of the signing of the inventory and schedule of condition that has been prepared. All utility bills should be transferred into the name of the new tenant – again, this is something we can help with if needed.

For a more in-depth look at the lettings process, see our expert guide, 'What you need to know before letting your property'.

lettings process