We understand that, when life is busy, you need updates at a time to suit you. That is why we are available longer than most to take your calls late into the evening and at the weekend. We always aim to accommodate appointments with you and viewings with prospective tenants. We will get in touch in a way that suits you; whether that is in person, on the phone or by email – and we won’t hide behind a computer when you want a conversation...
Managing your property through advanced technology and products
Once you have chosen to have your property managed by us, the true value of our service really comes into its own. We use advanced technology with efficient processes to manage all aspects of your property seamlessly – from certification renewals to property inspections or tax accounting, we have it in hand. We can serve a range of legal notices on your behalf using our legally-backed document suite to make sure you are always at the forefront of legislation change.
Realism and honesty
Both overvaluing and undervaluing are common problems in our industry. High valuations often entice landlords into using an agent – only to find their property generates very little interest and sits vacant for months. Low valuations can be down to the lethargy of an agent and not increasing the rent from one tenancy to another in line with the current market conditions – and can be equally as detrimental through undervaluing your property. We ensure that we constantly monitor the market trends so we can offer the most up-to-date advice and guidance to secure the best possible rental price for your property in the shortest amount of time.
A personal service built around you
We understand that everyone’s needs are different, so we don’t insist on fixed service packages. We aim to be as flexible as we can in the services we provide. We are always looking for ways to exceed your expectations too.
We love what we do!
We employ people who are passionate about property and about offering the highest level of customer service, and who are keen to excel. We enjoy coming to work and we believe this shows in the level of service we provide.
All services are in-house
All our services from the initial valuation to property management and accounts are all in-house. This makes your experience far smoother as you have one point of contact to get the assistance you are looking for, rather than being passed around from location to location. We will make sure we deal with your query swiftly.
Local knowledge and experience
Along with motivation and professionalism, two other vital factors in achieving a sale are strong local knowledge and solid experience. With Clarendons, you have the reassurance that all our staff have either grown up in, live in or have worked extensively in the areas we cover. You will have an experienced professional who will build a relationship with you and offer support from instruction to move in and throughout the management of your property.
We are a member of ‘The Property Ombudsman’ for lettings, ‘National Approved Letting Scheme (NALS)’ and ‘Safe Agent’ which are highly recognised and independent bodies with which we are fully compliant with their strict criteria of conduct. We also send our team on regular training courses to ensure their knowledge in a changing industry is always first class.